Feeling uncertain about the future of the print industry? Big players are making big moves. Giants like Xerox are re-entering packaging, which could change everything for your business. Understanding their strategy is key to staying ahead.
Xerox is targeting growth in packaging, labels, and inkjet with new machines and a focus on integrated ecosystems. They plan to win by combining their own technology with strategic partnerships to offer customers more than just a device.

This news from Xerox is a big deal for everyone in our industry. It shows where the money and technology are heading. As someone who has been in the post-press machinery business since 2003, I’ve seen these shifts before. A giant like Xerox making a move confirms that packaging is the future. But what does it really mean for your business on the ground? Let’s break down their strategy and see how you can use this information to your advantage.
Are you tired of machines that don’t talk to each other? This creates bottlenecks and wastes time. Xerox’s new focus on “ecosystems” aims to solve this exact integration problem for businesses.
It means Xerox wants to provide a complete, integrated solution, not just a printer. They believe customers need intelligence and seamless workflows, from start to finish, to be truly efficient and competitive in today’s market.

For years, I’ve talked with customers who struggle with this. They buy a great printer from one company and a great box maker from another, but getting them to work together smoothly is a headache. Xerox sees this too. They are saying that customers don’t just need another device; they need “integration” and “intelligence.” This is a smart move.
When your machines operate in isolation, you lose efficiency. You have different software, different maintenance schedules, and your team needs to be trained on multiple systems. It creates invisible walls in your production line. This is especially true in complex work like rigid box or hardcover book manufacturing, where precision is everything. A small error at the start can ruin the entire product at the end.
Xerox’s vision is grand, but it’s often geared towards very large-scale operations. For many of my customers, a more focused approach works better. You can create your own powerful ecosystem by choosing best-in-class machines that specialize in one area. For example, our Automatic Robotic Arm Case Maker is designed to be the heart of a high-end book cover or luxury box production line. It integrates perfectly with other post-press steps because it was built specifically for that world.
| Feature | Generalist Ecosystem (Xerox) | Specialist Ecosystem (Kylin) |
|---|---|---|
| Focus | Covers many print areas | Excels in a specific niche (e.g., rigid boxes) |
| Flexibility | Can be rigid and hard to customize | Highly adaptable to specific product needs |
| Expertise | Broad industry knowledge | Deep, focused expertise and support |
| Best For | High-volume, varied commercial printing | High-quality, high-value specialized packaging |
By building a specialized ecosystem, you get the benefits of integration without being locked into one single provider.
A new giant is entering the label and packaging game. Xerox is launching a new inkjet label press. This could disrupt the market and might feel like a threat to your business’s profitability.
Xerox is launching a 70mpm inkjet label press, their first machine for this market. This signals a serious move into packaging, a huge growth area they previously didn’t focus on, and everyone should pay attention.

When a company with the history and resources of Xerox decides to enter a market, it’s a validation of that market’s potential. For years, we’ve seen the demand for high-quality packaging explode, driven by e-commerce and the need for brands to stand out. Xerox sees the same trend. Their entry into labels and their stated interest in packaging is a clear sign that this is where the growth is for the next decade.
The answer is simple: that’s where the value is. A printed flyer has a short life. A beautifully crafted rigid box for a smartphone, a cosmetic product, or a luxury gift is part of the product experience. It has value. Brands are willing to pay for packaging that protects their product and communicates their quality. Xerox, a company that has been “moving beyond documents,” understands this shift. They want a piece of this profitable and growing market.
So, should you be worried? I don’t think so. I think you should be prepared. While Xerox is a powerful company, they are a generalist. They are building machines for a broad market. My experience has taught me that in the world of high-end packaging and bookbinding, specialists always win. A machine designed to do everything can’t compete with a machine designed to do one thing perfectly. Our Automatic Rigid Box Making Machine, for example, is the result of nearly two decades of focusing only on what our customers in the rigid box industry need. It delivers quality and efficiency that a general-purpose machine just can’t match.
Competing with billion-dollar companies seems impossible. Their resources feel endless. But you can absolutely thrive by being smarter and more focused, not just bigger, by dominating a specific, profitable niche.
You can win by specializing in high-value niches like luxury rigid boxes or complex book covers. Instead of competing on volume, you compete on quality, customization, and service, which are areas where giants often fall short.

I’ve built my business, Kylin Machine, on this very principle. We don’t try to compete with the huge German or Japanese conglomerates across the board. We focus on being the world’s best at what we do: post-press solutions for rigid boxes, collapsible boxes, and book covers. This strategy has worked for us, and it can work for you too.
Instead of trying to print everything for everyone, become the go-to expert for something specific. This could be:
When you are the expert, customers seek you out and are willing to pay for your knowledge and quality.
Once you have your niche, you need the right equipment to serve it profitably. A general-purpose machine will hold you back. You need a specialized tool for a specialized job. For example, if you focus on the growing market for collapsible boxes, a machine like our Fully Automatic Collapsible Box Forming Machine can make you a market leader. It’s fast, reliable, and designed for the exact work you do.
| Strategy | Generalist (Compete with Xerox) | Specialist (Compete with Intelligence) |
|---|---|---|
| Target Market | Broad, high-volume | Narrow, high-value |
| Key Advantage | Price and speed | Quality and expertise |
| Equipment | One-size-fits-all | Specialized, best-in-class |
| Profit Margin | Low | High |
I have seen dozens of my customers in the USA, UK, and India succeed with this model. They don’t worry about the giants because they aren’t even playing the same game.
Xerox’s strategic return is a wake-up call. It confirms the packaging industry’s incredible growth. By specializing in a niche and investing in the right equipment, your business can thrive.
My name is Jacob, and at Kylin Machine, we provide the specialized machinery that helps packaging and printing businesses win. We are a B2B wholesale manufacturer from China, focused on helping you succeed.
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Jacob Rail